Privacy Policy

Tirto.ID’s Privacy Policy regulates the collection, processing, and use of personal data to improve services.

In accordance with the mandate of the Personal Data Protection Law (PDP) No. 27 of 2022, we at tirto.id, as part of a media institution in Indonesia, are very concerned about this issue. As a media company, tirto.id cannot be separated from the activity of collecting general customer personal data. We do not collect specific personal data such as health history and medical records as mandated by the PDP Law No. 27 of 2022.

Our main purpose in collecting this data is to provide information, convenience, and the best service that suits your experience when interacting with us both online and offline. Therefore, we strive and are obliged to protect and provide a sense of security for you as part of fulfilling human rights and also the mandate of the law.

This Privacy Policy explains how tirto.id collects, stores, uses, discloses, changes and deletes your Personal Data.

By using tirto.id products/services or activating tirto.id, you signify your agreement to this Privacy Policy, including but not limited to all changes.

DEFINITIONS

• You or the Customer are the party who uses or interacts with tirto.id services/products both online and offline.
• tirto.id means an institution that is a publisher and/or organizer of activation activities.
  
• Personal data is general data or information about yourself and other information that can identify you as a user or customer.
  
• Online and offline activations refer to how we collect your personal data. Online activations include websites, online surveys, and cookies. Offline activations include events or activities officially organized and/or supported by tirto.id.
• Privacy Policy Terms means the procedures or other terms that we may change and update from time to time.
  
• Website means the tirto.id website or other sites officially created by Us.
  
• Third Parties are parties who collaborate with tirto.id in company operations.

SCOPE
This Personal Data Policy applies to all Personal Data across all tirto.id products and/or services.

DATA AND INFORMATION WE COLLECT
We collect several Personal Data including:

• Name
• Phone number
• Email address
• Date of birth
• Work
• School or campus
• Other information lawfully provided to Us.

In order to provide services and comfort to you as a user, we also collect some information including:

• Cookies
• Information about using the service
• User validation data
• Your location information through third parties

The data we collect and store through our services will also be used to provide the best possible customer experience across all of our business services.

PURPOSES FOR USING YOUR PERSONAL DATA

Our purposes for managing your Personal Data include:

• To provide the latest information,
  
  we may use your personal data (email, phone number, and/or other communication channels) to provide you with the latest notifications from us. This information includes the latest services, new products, retargeting, promotions, personalized offers, subscriptions, event participation, or other information tailored to your preferences.
  
• To provide and enhance reader convenience,
  
  we will provide you with the best possible service by utilizing your personal data and your interactions with our services/products. We may collect data on customer needs and interests through cookies, surveys, research, and subscription services. This data forms the basis for our analysis to create the best products/services tailored to your preferences.
  
• To target promotions and notifications according to your needs,
  
  we will use cookie information and the information you provide to us to display promotional materials and notifications from our programs.
  
• To communicate with third parties,
  
  we may share your Personal Data with third parties for purposes of data security, ad targeting, and website performance. We strive to ensure that these third parties are credible and capable of ensuring the security of your Personal Data.
  
• For data protection,
  
  we use authentication to prevent any unusual activity that could potentially compromise the security of your data and our own.

PERSONAL DATA STORAGE

We will store Personal Data in accordance with our intended purposes. The data storage lasts for 10 years and can be updated according to the user’s consent.

PERSONAL DATA INFORMATION UPDATES

We need your help to ensure that the data you provide to Us is the latest, most complete, and accurate. We hope that you will inform Us about the latest changes to Your Personal Data by contacting Us via pengaduan@tirto.id or through the user profile page on the tirto.id website.

PERSONAL DATA CONFIDENTIALITY

We pay full attention to the confidentiality of Your Personal Data. Therefore, we strive to carry out the best and safest procedures to protect Your Personal Data. We ask you not to disclose and share Your Personal Data or your password on Our services with anyone.

CHANGES TO PRIVACY POLICY

We will notify You if there are changes to this Privacy Policy through the tirto.id website. Therefore, We recommend that You check this Privacy Policy page periodically.

TECHNICAL AND REGULATORY INFORMATION

a. Automatic Recording
When you interact with Our website, the Internet Protocol (IP) address of the visitor (web-based application) is automatically recorded.

b. External links behavior
Our products/services are connected to other parties. When you visit other sites and leave Our domain, this Privacy Policy does not apply.

LEGAL PROVISIONS

The provisions and implementation of this Privacy Policy are made based on the interpretation of the Personal Data Protection Law applicable in the Republic of Indonesia.

If a dispute or dispute arises from this Privacy Policy, it will be resolved first through deliberation and consensus. If the dispute cannot be resolved through deliberation and consensus, the dispute will be resolved through legal channels.

STATEMENT AND AGREEMENT

By using Our website or services, you declare that you have read and understood this Privacy Policy and allow Us to use, store, manage and use Your Personal Data as stated in this Privacy Policy.

DELETION OF PERSONAL DATA

You can request the deletion of Your Personal Data at Our place by reporting via pengaduan@tirto.id or deleting your account through the user profile page at tirto.id

SUBSCRIPTION CANCELLATION

You can unsubscribe from our products or services. If you wish to unsubscribe, you can do so by using the “unsubscribe” feature available on our service.

CONTACT US

If you have any questions, concerns, or concerns about the use of our Privacy Policy, you can contact us at pengaduan@tirto.id .

Last Updated:

February 2024